SHIPPING & RETURNS – BEEKET

CONDITIONS

1. The User may return the ordered product (s) up to 14 (fourteen) days after receipt, provided that:

a) The product (s) have not been used.
b) The product (s) keep their original characteristics and labels intact.

c) The product (s) are complete. All material accompanying orders must be returned.

2. The customer must request the return of the order via email help@mybeeket.com indicating the item (s) he wants to return, as well as the order number.

3. The cost of the return is borne by the customer. Please note that, if your return was made for reasons other than the justified existence of a defect or non-conformity of the ordered products, beeket will not refund the shipping costs. Therefore, beeket will not reimburse the ex- penses related to the costs initially borne by the customer for the res- pective order.

4. Once the returned product is received, beeket will analyze and con- firm its state of conservation and, when applicable, will refund within 15 (fifteen) days the amount paid for the item (s) without any expenses for the user.

5. In case of exchanges, your refund can be made through a voucher for the value of the item or items returned. Please note that possible subsequent returns for items purchased with a voucher will always be made using a voucher. Vouchers are non-refundable.

6. If you want to return one or more items, you can request a refund using the same payment method you used initially.

7. If the returned items are damaged or showing signs of use, beeket reserves the right not to accept the return and to refuse to refund them.

8. In cases of defect or non-conformity of the ordered products, beeket is responsible for collecting the item (s) from an address chosen by the user. Please note that collections are only accepted from the original country of dispatch of the respective order.

9. In case of exchanges, your refund can be made through a voucher for the value of the item or items returned. Please note that possible subsequent returns for items purchased with a voucher will always be made using a voucher. Vouchers are non-refundable.

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